Sunday, February 23, 2014

Reasons For The Unavailability Of Contact List In Windows Live Messenger

Microsoft is a leading company in the production of several applications and software that will come handy to the computer users at any point of time. One such application from Microsoft, which helps the users to stay in touch with their families and friends all over the world, is Windows Live Messenger. It is possible for you to conduct video chat by using webcams or you can text chat live with your friends and families.

Like any other application from Microsoft, Windows Live Messenger too has some problems. There is a good chance that your Windows Live Messenger application will show an error message stating that your contact list is unavailable even after logging in to the Windows Live Messenger account.

Error Codes

When the Windows Live Messenger shows any errors of this type, an error code will be displayed on your screen. 84cc0020, 85ac001d and 81000378 are the most common errors codes for this particular problem. You may require the help of MSN tech support, if you are not able to fix these issues on your own.

Causes

According to the Windows Live help team, many causes are responsible for Windows Live messenger to show these errors. The main reason for this error will be the poor web connection. If you are not able to access your contacts list in Windows Live messenger, then it may be due to the lack of internet speed. Therefore, check whether the internet connection is fine if you have this issue. Second thing that you should look is for any damaged or corrupted registry information. If you are not able to access the contacts list in Live messenger, then it may be due to some issues like accidental deletion of registry files or due to some corrupted registry files.

Fixes available

These issues can be fixed very easily depending on the cause of your problems. You need to repair the registry files to access contact list.
  • Press the Windows logo key seen on your keyboard and on the search bar, you need to type the following commands like : REGSVR32 softpub.dll, REGSVR32 wintrust.dll, REGSVR32 initpki.dll, REGSVR32 Rsaenh.dll, REGSVR32 Mssip32.dll, REGSVR32 Cryptdlg.dll, REGSVR32 Dssenh.dll, REGSVR32 Gpkcsp.dll, REGSVR32 Slbcsp.dll and REGSVR32 Sccbase.dll. Before typing each command, you need to wait for a message called DllRegisterServer succeeded to appear on the screen. This will likely repair your damaged or corrupted registry.
The above said tips given by the Windows Live help team would help you fix the issue when the Contact List in Windows Live Messenger becomes inaccessible.